Lounge Asia Terms of Service
Effective Date: 28 October 2025
These Terms of Service (the 窶弋erms窶・ govern your participation in events organised by Lounge Asia (referred to as 窶忤e,窶・窶忖s,窶・or 窶徙ur窶・, including Speed Dating Asia (the 窶弃aid Event窶・, and your use of our website (https://www.loungeasia.com.au/). By participating in our events or using our services, you agree to be bound by these Terms.
1. Service Description and Purpose
We organise and operate events, such as monthly social gatherings and Speed Dating Asia, aimed at fostering networking and community among the East Asian community in Brisbane.
2. Event Participation
2.1 Eligibility and Verification
- All participants must be 18 years of age or older.
- Participants in the Paid Event must present a Photo ID at check-in for age verification.
- The Paid Event is specifically for individuals with an Asian background or those who genuinely appreciate Asian culture and language. We reserve the right to refuse admission to anyone we determine does not meet the event窶冱 intended purpose.
2.2 Registration and Payment (Paid Event)
- Male Participants: Must pay AUD $50 plus GST via Stripe before the event.
- Female Participants: Must register but are not required to pay.
- Confirmation: Your attendance is confirmed only upon successful payment.
- Gender Balance: We endeavour to maintain a balanced number of male and female participants to ensure event quality, but we do not guarantee a perfectly equal ratio at all times.
3. Refusal of Entry, Removal, and Code of Conduct Violations
We reserve the right to refuse entry or remove any participant from an event, even if their participation has been previously approved, if we determine they have violated these Terms or the Code of Conduct.
3.1 Code of Conduct
- Treat all other participants, venue staff, and our staff with kindness and respect.
- Rude words, bad behaviour, or harassment are strictly prohibited. Any violation will result in immediate removal without refund.
- Do not exchange personal contact details, social media handles, or phone numbers during the event.
- Do not ask others for their personal information.
3.2 Grounds for Refusal or Removal
- Violation of these Terms or the event rules.
- Engaging in nuisance, harassment, or inappropriate behaviour towards others.
- Any conduct that disrupts the smooth operation of the event.
- Providing false information (e.g., age, identity, eligibility).
4. Payment, Cancellation, and Refund Policy (Paid Event)
| Timeframe / Situation | Refund Entitlement | Rationale for Company Protection |
|---|---|---|
| Cancellation 7 days or more before the event | Full refund minus the Stripe transaction fee. | Allows us to re-sell the seat and mitigate financial loss from early cancellations. |
| Cancellation within 6 days of the event | No refund. | Mitigates the impact of late cancellations on event organisation and potential revenue loss. |
| Late arrival or No Show | No refund. | Protects the smooth running of the event and the effort to maintain gender balance. |
| Cancellation by the Organiser | Full refund minus the Stripe transaction fee. | Fulfils our obligation to refund the fee if we are unable to provide the service. |
Specific Rule for Female Participants: To help maintain event balance, female participants who need to cancel must notify us at least one week before the event. Repeated no-shows or cancellations without notice may result in a ban from future events.
5. Disclaimer and Limitation of Liability
You acknowledge and agree that your participation in any event organised by us is at your own risk and discretion.
5.1 Accidents, Theft, and Damage
We shall not be liable for any accident, injury, theft, loss, or other damage occurring during or in transit to or from the event venue, except in cases of our gross negligence or wilful misconduct.
5.2 Event Cancellation or Modification
We reserve the right to change or cancel the event窶冱 content, date, or location due to force majeure, venue issues, or other unavoidable circumstances. While we will notify participants promptly, we will not compensate for any participant losses (e.g., travel or accommodation costs) beyond the refund of the participation fee.
5.3 Interpersonal Relationships
We are not involved in, and assume no responsibility for, any interpersonal relationships (dating, business dealings, disputes, etc.) that arise between participants during or after the event. Any disputes between participants must be resolved solely between the parties involved.
5.4 Relationship with Australian Consumer Law (ACL)
Nothing in these Terms is intended to exclude, restrict, or modify any Consumer Guarantees under the Australian Consumer Law (ACL) in the Competition and Consumer Act 2010 that cannot be excluded, restricted, or modified. If a service provided by us fails to meet a guarantee under the ACL, you retain your rights under the ACL.
6. Intellectual Property and Image Rights
6.1 Copyright
All copyright, trademarks, and other intellectual property rights in the content on our website and materials distributed at events belong to us or our licensors.
6.2 Image Rights
As detailed in Section 4 of the Privacy Policy, we may take photos or videos of the event atmosphere for promotional use on our website, social media, and marketing materials. By attending the event, you consent to the use of your image for these purposes, provided we adhere to the blurring and opt-out provisions outlined in our Privacy Policy.
7. Privacy
We handle your personal information in accordance with our separate Privacy Policy. By participating in the event or using our services, you consent to the terms of the Privacy Policy.
8. Governing Law and Jurisdiction
The interpretation and application of these Terms shall be governed by the laws of the State of Queensland, Commonwealth of Australia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Brisbane.
9. Amendments to These Terms
We may amend these Terms at any time as necessary. The amended Terms will take effect upon posting on the website. Participants are responsible for reviewing these Terms periodically.
10. Contact Information
For any questions regarding these Terms, please contact us at:
Lounge AsiaEmail: lounge.brisbane@gmail.com