Lounge Asia Privacy Policy
Effective Date: 28 October 2025
Lounge Asia (referred to as 窶忤e,窶・窶忖s,窶・or 窶徙ur窶・ operates events aimed at fostering the East Asian community in Brisbane. We are committed to protecting the personal information provided by our event participants, website visitors, and collaborators. This Privacy Policy outlines how we collect, use, disclose, and protect personal information.
1. Scope and the Australian Privacy Principles (APPs)
We adhere to the Australian privacy law, specifically the Privacy Act 1988 and the Australian Privacy Principles (APPs).
Note: While organisations with an annual turnover of less than AUD $3 million are generally not required to comply with the APPs, we voluntarily adopt the best practices outlined in the APPs to ensure transparency and build trust with our community.
2. Collection of Personal Information and Purposes
We collect various types of personal information, particularly in the operation of our paid event, Speed Dating Asia, for the purposes detailed below:
| Situation of Collection | Type of Information Collected | Purpose of Collection |
|---|---|---|
| Speed Dating Asia Participation | Name, contact details (email address, phone number), age, gender, photo ID details (for age verification), information regarding Asian background or genuine interest in Asian culture/language | Event operation, verification of eligibility (18+), emergency contact, matching process, and future event announcements. |
| General Event Participation | Name, contact details (email address, phone number) | Event operation, participant confirmation, emergency contact, and future event announcements. |
| Payment Information (Male Participants) | Transaction details via the payment service provider (Stripe). We do not retain credit card numbers. | Confirmation of payment, processing of refunds. |
| Website Enquiry | Name, email address, content of enquiry | Responding to enquiries and providing services. |
| Newsletter Subscription | Email address | Distribution of event information, news, and promotions (Direct Marketing). |
| Website Usage | IP address, browser type, visit time, pages viewed, cookie information | Website improvement, usage analysis, and security maintenance. |
| Collaboration | Name, company name, job title, contact details | Business communication, contract performance, and management of collaboration. |
2.1 Handling of Sensitive Information
We collect information concerning a participant窶冱 Asian background or genuine interest in Asian culture/language. This information is essential for achieving the event窶冱 purpose (East Asian community networking) and is only collected and used with the participant窶冱 explicit consent and when provided voluntarily.
3. Use, Disclosure, and Matching Data
3.1 Purposes of Use
The collected personal information is used for the following purposes:
- Planning, operation, and management of event registrations.
- Matching process in Speed Dating Asia (including voting data).
- Notification of important event information or changes.
- Provision of information regarding our activities and future events (Direct Marketing).
- Analysis and improvement of website usage.
- Responding to enquiries and requests.
- Business communication and contract performance with collaborators.
- Compliance with legal obligations and prevention of fraudulent activities.
3.2 Restrictions on Disclosure and Matching Process
We will not disclose personal information to third parties without the participant窶冱 consent, except in the following circumstances:
- Matching Result Notification: Only if a mutual 窶廰ike窶・or 窶彜uper Like窶・is selected (a match is established) in Speed Dating Asia, we will share the contact details (typically email address) of the matched party.
- Service Providers: We may disclose information to third parties (in Australia and overseas) who assist us with event operation, website hosting, email distribution, and payment processing (Stripe). These providers are contractually bound to protect the information.
- Legal Compliance: Where disclosure is required by law, regulation, or court order.
- Protection of Rights: Where disclosure is reasonably deemed necessary to protect the safety, property, or rights of us, the participants, or the public.
Voting data and other personal information will not be shared with any third party outside the event operations team.
4. Handling of Photography and Image Rights
- Prohibition of Participant Photography: Taking photos or videos during the event is strictly prohibited by participants.
- Photography by Us: Our staff may take photographs to capture the atmosphere of the event.
- Privacy Protection: When sharing on social media, we will blur faces to ensure participants are not identifiable.
- Opt-Out: Participants who do not wish to appear in photographs must notify the organiser before the event commences.
5. Security and Retention of Personal Information
We take reasonable physical, electronic, and administrative steps to protect personal information from unauthorised access, loss, misuse, disclosure, or alteration. All personal information, including voting data, is securely stored by the event operations team.
6. Direct Marketing
We may use personal information (such as email addresses) to provide information about our events and activities. If you do not wish to receive this information, you may opt-out at any time by clicking the unsubscribe link or by contacting us.
7. Access and Correction of Personal Information
Participants have the right to request access to the personal information we hold about them and to request correction of any inaccurate information. To request access or correction, please contact us using the details provided in Section 8.
8. Contact Information
If you have any questions about this Privacy Policy or have a complaint regarding the handling of your personal information, please contact us at:
Lounge AsiaEmail: lounge.brisbane@gmail.com
We will take all complaints seriously and investigate and respond within a reasonable timeframe.